Unlocking the Potential of WhatsApp Bots: 2024’s Best AI WhatsApp Chatbots and How to Use Them

WhatsApp chatbots are set to revolutionize the way we communicate with customers in 2024. Imagine a friendly, helpful assistant at your fingertips 24 hours a day, 7 days a week. That’s precisely what WhatsApp chatbots provide. In this post, we’ll look at the fast-growing phenomenon of WhatsApp chatbots, their vast potential, and how to choose the best one for your company.

These chatbots can make your customer contacts more efficient and smooth. Whether you run a small or big company, you can count on WhatsApp chatbots to make your life easier. It’s like having your own personal digital assistant! With the advent of AI, WhatsApp bots have advanced to the point where they can now understand human speech and engage in dialogue.

The Power of WhatsApp Chatbots

WhatsApp Bots are artificial intelligence (AI)-powered chatbots that can do some pretty cool things.

Always available: Imagine having a chat buddy who’s up and ready to talk to you at any time of the day or night. That’s what WhatsApp bots are all about. They never go to sleep, so they’re always available to answer your questions or troubles.

Quick answers: Have you ever requested something and had to wait for a response that could take hours or even days? WhatsApp bots can provide answers to your queries in a matter of minutes, saving you a great deal of time.

Do other tasks: Bots don’t just talk to you, they can actually do stuff for you. For instance, they can set up appointments for you, order pizza for you, and even book flights for you without you even having to do anything!

Speaking Your Language: Don’t stress if you don’t speak the same language. There are some WhatsApp bots that can communicate with you in different languages, so you can use them no matter where you are in the world.

Personal Touch: You can customize these bots to make you feel like they have a personality of their own. Some of them can be super chill and friendly, while others can be more polished and professional. It really depends on what you’re looking for.

Learning and Improving: Bots on WhatsApp are super smart and can pick up on what people are saying. The more you chat with them, the more they’ll get to know what you’re looking for and give you useful answers.

Data Crunching: If you need a lot of data, like survey answers, bots can do it quickly and easily. They can sort and analyze the data much quicker than a person can. 

No Breaks: Unlike humans, who require breaks and are prone to fatigue, bots are constantly performing their best work even when they are working for a long time.

Multiple Tasks: These bots are great multitaskers. They can help lots of people at the same time, which is something humans can’t do as easily.

In short, WhatsApp bots are like having your own personal assistant on the app. They’re super fast, don’t get bored, talk to you in your own language, and do all kinds of useful stuff. Basically, they make life a lot easier, especially if you’re using the app for chatting or doing stuff.

Best AI WhatsApp Chatbots of 2024

Wiz AI

 Wiz AI is the perfect choice. It’s an AI-powered WhatsApp chatbot that can understand natural language, have a ton of knowledge, and engage in back-and-forth dialogue. Plus, it can generate smart responses on any topic right in WhatsApp. It even works with chatGPT. This WhatsApp chatbot is one of the most trusted chatbots in the world. Thousands of users are using it conveniently all over the world. The price of Wiz AI is very simple and transparent. You can try it out for free and you can use up to 5 messages. If you want to pay more, you can opt for the premium version which costs $2 a month and you can use unlimited messages.

MessengerPeople

If you’re looking to create and manage a chatbot for your business, MessengerPeople is the way to go. It’s a chatbot platform for WhatsApp and other messaging apps. It’s super easy to use with a drag-and-drop interface and you don’t need any coding skills to get started. You can use MessengerPeople’s chatbots for a range of different purposes, from customer service to marketing and sales. Plus, it comes with analytics and reporting tools so you can keep an eye on how your chatbots are doing.

WATI

WATI is an easy-to-use chatbot platform that helps businesses build and manage chatbots for WhatsApp and other messaging apps. With WATI’s visual chatbot builder, you don’t need any coding skills to create a chatbot. You can use WATI’s chatbots for a range of tasks, from customer service to marketing and sales. Plus, you can use the platform’s analytics and reporting tools to keep track of how your chatbots are doing.

AskRobot

AskRobot Chatbot is an AI chatbot that works with WhatsApp as well as other messaging apps. It uses NLP (Natural Language Processing) to answer user questions and provide relevant answers. You can use AskRobot as a customer service bot, marketing tool, or sales tool. You can also use AskRobot for analytics and reporting to see how your business is doing with your chatbots.

Setting up a chatbot

To set up a chatbot on WhatsApp, you will need to use a chatbot platform like Wiz AI, MessengerPeople, WATI, or AskRobot. These platforms offer a variety of tools and features that make it easy to create and manage chatbots. Once you have chosen a platform, you will need to create an account and follow the instructions to set up your chatbot. Here’s is how it works:

Registration Process

The first step in the registration process is to create a WhatsApp Business Account (BBA). This is where the business submits a few details about themselves to WhatsApp, such as their name and their business. This is similar to the email registration process.

Approval

After creating a BBA, WhatsApp checks that the business is genuine and will not misuse the BBA bot number for any nefarious purpose. Once the BBA is approved, it gets its own unique BBA bot number. 

Verification

To verify the authenticity of the business, WhatsApp often places a green checkmark beside the BBA’s name, which serves as a confirmation that the BBA is a real business and not a fake one.

WhatsApp Bot List

WhatsApp Bot List is a list of all the different chatbot tools you can use to create and control chatbots on WhatsApp and other messaging apps. These tools offer a range of features and functionalities to help businesses. Mainly they help to streamline communication, automate customer service, and enhance marketing efforts.

Some of these are the following:

In a nutshell, a WhatsApp bot list is like your go-to collection of helpful chatbots. It’s a way to find and chat with these digital helpers without any hassle. Just like your favorite games or movies, you can explore and use these chatbots whenever you need them.

WhatsApp Automation

WhatsApp automation is another significant benefit of WhatsApp chatbots. By automating responses, businesses can save time and resources. For instance, a chatbot can automatically respond to common inquiries, freeing up human representatives to handle more complex issues.

Moreover, WhatsApp automation can also help businesses streamline their operations. For example, a chatbot can automatically schedule appointments or send reminders, reducing the need for manual intervention.

WhatsApp Marketing

WhatsApp chatbots also play a crucial role in WhatsApp marketing. They can send promotional messages, inform customers about new products or services, and even conduct surveys.

Furthermore, WhatsApp chatbots can help businesses build a more personal connection with their customers. By providing personalized responses, they can make customers feel valued and appreciated, which can ultimately lead to increased customer loyalty and retention.

Future Trends in AI WhatsApp Bots

The future of WhatsApp bots is promising, with several trends shaping their development and usage. Here are some key trends to watch:

1. Natural Language Processing (NLP): Businesses are researching NLP to enable chatbots to send accurate responses to users’ inquiries. The goal is to allow users and AI to communicate naturally and understand complex requests².
2. Bots for Internal Business Communications: Chatbots are not limited to customer-facing interactions. They are also being used for internal business communications, streamlining processes, and improving efficiency.
3. Voice-Bots: Voice-based chatbots are gaining popularity and are set to enhance customer service. These chatbots leverage voice recognition technology to provide a more interactive and personalized experience.
4. Live Chatbots: Live chatbots aim to bring a human touch to automated conversations. They combine the benefits of automation with the ability to escalate to human agents when necessary, providing a seamless customer experience.

These trends reflect the growing importance of chatbots in enhancing customer engagement, improving internal communication, and delivering personalized experiences. As businesses continue to explore the potential of WhatsApp bots, we can expect further advancements and innovations in this space.

Conclusion

AI WhatsApp chatbots have the potential to revolutionize the way businesses interact with their customers on the messaging platform. With the rise of artificial intelligence, chatbots have become more sophisticated and can now understand natural language and engage in back-and-forth dialogue. In this article, we explored the best AI WhatsApp chatbots of 2022 and how to use them. As businesses continue to adopt chatbots, we can expect to see even more innovation in this space in the coming years.